Customer Introduction
A fast-growing retail group managing multiple lifestyle brands was operating across Salesforce Commerce Cloud, Shopify POS and Amazon Marketplace.
Fragmented systems led to inventory mismatches, delayed fulfilment and inconsistent customer experiences. Manual reconciliation between platforms slowed processing and limited growth.
To create a connected commerce ecosystem, the organisation partnered with Nubis IT Services.
Enter Nubis
The retailer partnered with Nubis to design and implement a unified commerce architecture under a single Salesforce framework. The objective was to synchronise inventory, streamline order management and ensure consistent customer engagement across channels.
After assessing the existing system landscape, Nubis implemented real-time integrations between Salesforce Commerce Cloud, Shopify POS and Amazon Marketplace with automated workflows.
The Outcome
The retailer transformed fragmented operations into a scalable unified commerce engine.
40% Reduction in order processing time
3 Channels unified under one inventory model
18% Increase in conversion rate
Improved fulfilment accuracy and operational efficiency
